We are very pleased with the service received from Hospitality Web Systems (HWS). Frankie, Krista and the rest of the team are great. They offer a professional product in a friendly manner and they blend efficiency with creativity which are of utmost importance to us at Mellieha Bay Hotel, since both the end product, as well as, the after sales service are essential. We also contracted HWS to carry out an extensive photoshoot covering all our photography requirements from scratch. They planned the complete schedule meticulously, ensuring we don’t hinder any of our daily operations while also outlining all requirements that needed to be covered from our end beforehand in order to maximize the photoshoot which all went off flawlessly. It is also fun working with them! The response from the website has been fantastic both in terms of increased online unique visitors to our website, increased sales and also following very favourable comments from our Directors.
Mellieha Bay Hotel
Introducing a completely new website for the Solana Hotel & Spa was not an easy feat and from the very first moment we knew that this will be indeed a very important investment, that will expose our property on the World Wide Web. Our first aim was to find a professional team that can deliver to our prospective esteemed patrons the hotel’s character, distinguishing it from that of other properties, but above all we wanted a team with whom we can build a strong relationship that will continue to strengthen itself, in the foreseeable future.
HWS Directors and Team have surely not let us down and thanks to their expertise in the field, they have not only met but superseded our expectations in delivering a state of the art website, within the agreed timeline and without putting any unnecessary pressure on ourselves.
While thanking HWS for their constant support, we truly will not hesitate in highly recommending them for future ventures.
Elaine Cutajar Debono
Solana Hotel & Spa
I entrusted HWS in developing my personal website and found full cooperation.
My website involved vast research spanning over 40 years, which was not an easy feat both for myself and for HWS. One can find over 85 press releases, over 95 images within the ‘Business’ section, where my various projects in Construction, Development & Hospitality are highlighted, as well as, over 170 images within the ‘Photo Album’ section, capturing various stages and experiences in my life.
The input of HWS was greater than what I had contracted, so I thank HWS for their constant support and efficiency on my website project - the end result is to my full satisfaction so from my experience I would definitely recommend them.
Mr. Angelo Xuereb
Chairman & CEO
AX Holdings Ltd
We are glad for having chosen HWS to design and maintain our website, thanks to their specialised expertise our website is smart and fresh, well maintained, very functional and user friendly. The professionalism and punctuality of HWS is noteworthy. From day one, we had very good feedback which helped us attract more business, greater product awareness which in turn resulted into incremental sales.
Mr. Martin Farrugia Randon
Sales & Marketing Manager
Ramla Bay Resort
Website designed by HWS gave us an edge over our competitors with its simple but elegant layout as it certainly helped us to establish our hotel on the market. HWS are reliable, deliver as promised and most importantly on time. Krista and Michelle are extremely efficient and with their expertise they are always one step ahead of their client. HWS also customised our facebook page providing us with one online branded presence. Thanks to HWS our facebook page includes, additional facilities such as an online booking facility, an interactive banner on our welcome page, news and events section which IS automatically updated once we update our events section on our website, as well as, an interactive google map.
Would certainly not hesitate to work with HWS again as soon as the occasion arises. We surely recommend them.
Mr. Steve Sciberras
I am very proud of my website, HWS has really done another good job. This is the second time I have chosen HWS to do my website. The first website was back in 2005 and I selected HWS again in 2011, as they have always proved to be very reliable, efficient and offer a very good product. I decided to change it completely to be in line with today’s market trends. I believe that I have to be a step ahead of competition and this can only be achieved by keeping up to date with the current market trends. On the internet things change very quickly and I am very pleased with the new website that HWS has delivered. The website is very user friendly and encourages the client to book and in this regard we are now receiving many bookings directly. Our mobi site makes it easier for clients browsing with their mobile and with the added facilities included on our new website Guests can even complete a registration form online before arriving at the hotel, ‘Fast Checkin’, which makes guest check ins much faster. A big thank you to all the friendly staff at HWS for understanding my needs.
Mr. Ray Formosa
Bella Vista Hotel
I have to say that our hotel was one of the first to have a website and an e-mail address. However it was only after we decided to upgrade to a more professional web page and leave it in the capable hands of Frankie & Krista who manage HWS Ltd that we saw a tremendous influx of bookings coming in. I was also approached by other hoteliers in 4 & 5 star hotels and foreigners complementing our new website as it surely is one of the best that I have ever seen. It not only gives out all the information about the hotel and Valletta, but the photos that were taken by the photographer have captured fantastic photos of the wonderful location at every part of the day. As soon as you log on to the home page , one is captured with a moving picture of the Grand harbour in the early 20th Century and then the same view is transformed into the present day. It was one of Frankie’s ideas and makes you want to stay looking at it for countless of times. Of course implementing a secure server and accepting most major credit cards on line have made it easier and now more guaranteed bookings have increased on a daily basis.
I have to thank Krista who is a fantastic organiser as she coordinated the whole thing and was the go between the hotel, photographer and HWS Ltd and of course Frankie whose magical creativity and expertise transformed our hotel on the internet for everyone to see. Lastly I want to thank all the staff of HWS Ltd for their support and service.
Mr. David Montebello
The Malta Hotels & Restaurant Association (MHRA) has been using Hospitality Web Systems Ltd (HWS) for WEB development and support since 2006. HWS strength lies in the fact that the company specialises in web development and support for the Hospitality sector and therefore they understand and anticipate the requirement of operators in the sector very well.
We found HWS Directors and staff services of the highest standard and have always shown prompt attention to our needs whether our requests were for further website development or maintenance. The support given has been exceptional and they take great interest in ensuring that MHRA website is effective for our members needs and for MHRA to have a strong presence on the World Wide Web. HWS also ensures that MHRA Website incorporates the technological applications that became available over the course of time.
We highly recommend HWS for website solutions and administration.
Mr. George Schembri
Chief Executive Officer
Malta Hotels & Restaurants Association - MHRA